Carriage Works Theatre


Venue Access

Venue Access

Leeds City Council aim to provide an accessible and inclusive facility for all events taking place in the Carriageworks Theatre.

The Carriageworks Theatre is a place where old meets new. Built as a carriage manufacturer in 1848, the Victorian building has since been reimagined as a cultural hub in the city centre. As well as presenting world-class theatre, music, drama, comedy and dance; the venue is also used as a conference facility with meeting rooms available to hire. There are two bars on Level 1 and Level 2 which are open to visitors during performances.

The Carriageworks Theatre has two entrances. The main entrance is accessible from Millennium Square leading to the ground floor Box Office. The other entrance is from Great George Street, through The Electric Press Courtyard. There are 6 steps from the Great George Street entrance to the Ground Floor Box Office, a lift is available to all levels.

There is lift access to all levels, plus disabled toilets on most levels. 

The Main Auditorium has eleven wheelchair spaces available on Level 1.

The Studio is a small-scale black box space located on Level 4. The Studio has four wheelchair spaces available, dependant on layout.

Support Dogs are welcome and bowls of water supplied.


Accessible tickets for events taking place at the Carriageworks Theatre can be purchased via the Leeds City Centre Box Office in person or over the phone on 0113 376 0318.

Leeds City Centre Box Office is located at the front of Leeds Town Hall, The Headrow, Leeds, LS1 3AD. The Box Office offers flat level ground floor access, a lowered counter. The Carriageworks Theatre is located 4 minutes (320m) from the Box Office at Leeds Town Hall.

Tickets can also be purchased or collected from the Carriageworks Theatre ground floor Box Office up to one hour before the show start time.

Audio Described, BSL Interpreted, Captioned, Dementia Friendly and Relaxed Performances can be booked online, however we always recommend contacting us to discuss specific requirements when booking. Our Box Office team can advise on available equipment, facilities and the best position available in the auditorium. Wheelchair spaces cannot currently be booked online.

Hearing enhancements

A hearing loop is available for both performance spaces. Please enquire at the Box Office when you arrive at the venue. A £5 returnable deposit is required.

British Sign Language

Our traditional pantomime has one BSL performance each year. Please look at this year’s schedule or contact the Box Office for details.

Essential Companion Scheme

For the Carriageworks Theatre patrons with disabilities and their essential carers may obtain two tickets for the price of one via the Essential Companion Scheme. Relevant documentation must be produced to prove eligibility for the scheme. For further information please contact the Box Office on 0113 376 0318. Unfortunately our online sales software doesn’t currently support the option to purchase discounted tickets online. 

Access Leeds Theatre

Access Leeds Theatre is a partnership between Leeds Grand Theatre, Northern Ballet, Opera North, Carriageworks Theatre, City Varieties Music Hall and West Yorkshire Playhouse. It aims to provide information about accessible theatre performances in Leeds, all in one place to make it easier for customers to find information about accessible performances.

Accessible performance listings can be found in the Access Leeds Theatre newsletter, distributed to subscribers in January and September. Sign up to the newsletter by emailing Access Leeds Theatre or call Catherine Hayward, Leeds Grand Theatre Learning Manager on 0113 391 7783.


We’re keen to ensure that you have an enjoyable experience when you visit us. Please tell us if there’s anything that we can do to improve our services or facilities on offer. If you feel there is information missing or that it could be made clearer please get in touch. All feedback is welcome.

For all event accessibility enquiries please contact:

Leeds City Centre Box Office
Tel: 0113 376 0318
Carriageworks Theatre, The Electric Press, Millennium Square, Leeds, LS2 3AD                       

All access-related enquiries will be responded to within 3 working days.

Carriageworks Theatre access information is available to download in pdf and word format below.