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In line with national guidance to manage the impact of coronavirus in Leeds to ensure the safety and wellbeing of all Leeds City Council (LCC) staff and the people of Leeds, we must, for the time being, continue to stay at home unless it is absolutely essential to go out in order to protect our NHS and save lives.

 

The majority of our events through to the end of June have either been cancelled by the promoter or postponed to a later date. If you have bought tickets to any of our events a member of our Box Office team will be in touch with you shortly. If you have any queries please contact: boxoffice@leeds.gov.uk and allow our team to either respond via email or call you back. If that’s not possible, please call the team on 0113 376 0318 (Mon-Fri between 10am and 5pm). Please be prepared for a short wait as our Box Office team are now working remotely. Voicemail messages will be collected on a regular basis and someone will get back to you at the earliest opportunity. Please be assured that every ticket holder will be contacted either by email, telephone or post. We won’t forget you.

 

Until it is safe and practical to welcome audiences back to our events we will continue to develop our online content and look forward to engaging with as many people as possible through our social media channels, where we’ll also keep you informed of any changes and their implications as soon as we can.

 

Many thanks for your understanding and continued support during these difficult times.

Keep safe and well.

With kind regards
Leeds Arts Events & Venues Team

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Venue Access

Access

Leeds City Council aim to provide an accessible and inclusive facility for all events taking place in the Carriageworks Theatre.

The Carriageworks Theatre is a place where old meets new. Built as a carriage manufacturer in 1848, the Victorian building has since been reimagined as a cultural hub in the city centre. As well as presenting world-class theatre, music, drama, comedy and dance; the venue is also used as a conference facility with meeting rooms available to hire. There are two bars on Level 1 and Level 2 which are open to visitors during performances.

The Carriageworks Theatre has two entrances. The main entrance is accessible from Millennium Square leading to the ground floor Box Office. The other entrance is from Great George Street, through The Electric Press Courtyard. There are 6 steps from the Great George Street entrance to the Ground Floor Box Office, a lift is available to all levels.

There is lift access to all levels, plus disabled toilets on most levels. 

The Main Auditorium has eleven wheelchair spaces available on Level 1.

The Studio is a small-scale black box space located on Level 4. The Studio has four wheelchair spaces available, dependant on layout.

Support Dogs are welcome and bowls of water supplied.

 

Tickets

Accessible tickets for events taking place at the Carriageworks Theatre can be purchased via the Leeds City Centre Box Office in person or over the phone on 0113 376 0318.

Leeds City Centre Box Office is located at the front of Leeds Town Hall, The Headrow, Leeds, LS1 3AD. The Box Office offers flat level ground floor access, a lowered counter. The Carriageworks Theatre is located 4 minutes (320m) from the Box Office at Leeds Town Hall.

Tickets can also be purchased or collected from the Carriageworks Theatre ground floor Box Office up to one hour before the show start time.

Audio Described, BSL Interpreted, Captioned, Dementia Friendly and Relaxed Performances can be booked online at carriageworkstheatre.co.uk, however we always recommend contacting us to discuss specific requirements when booking. Our Box Office team can advise on available equipment, facilities and the best position available in the auditorium. Wheelchair spaces cannot currently be booked online.

Hearing enhancements
A hearing loop is available for both performance spaces. Please enquire at the Box Office when you arrive at the venue. A £5 returnable deposit is required.

British Sign Language
Our traditional pantomime has one BSL performance each year. Please look at this year's schedule or contact the Box Office for details.

 

Essential Companion Scheme

Leeds City Council’s Essential Companion Scheme exists to enable all persons to equally and safely attend and enjoy events held at Leeds City Council venues including Leeds Town Hall and the Carriageworks Theatre.

For the Carriageworks Theatre patrons with disabilities and their essential carers may obtain two tickets for the price of one via the Essential Companion Scheme. Relevant documentation must be produced to prove eligibility for the scheme. For further information and to apply, please download the Essential Companion Scheme document or alternatively contact the Box Office on +44 (0)113 376 0318 and a form can be posted out to you. Unfortunately our online sales software doesn't currently support the option to purchase discounted tickets online. 

 

Access Leeds Theatre

Access Leeds Theatre is a partnership between Leeds Grand Theatre, Northern Ballet, Opera North, Carriageworks Theatre, City Varieties Music Hall and West Yorkshire Playhouse. It aims to provide information about accessible theatre performances in Leeds, all in one place to make it easier for customers to find information about accessible performances.

Accessible performance listings can be found in the Access Leeds Theatre newsletter. The newsletter is available to download from the bottom of this page in word, pdf and avaliable in an audio file.

The newsletter is distributed to subscribers in January and September. Sign up to the newsletter by emailing Access Leeds Theatre at accessleedstheatre@gmail.com or call Catherine Hayward, Leeds Grand Theatre Learning Manager on 0113 391 7783.

 

Brochure

A range of formats such as Braille, Large Print or Audio Transcription of the Carriageworks Theatre season brochure can be provided on request.

 

We’re keen to ensure that you have an enjoyable experience when you visit us – please tell us if there’s anything that we can do to improve our services or facilities on offer. If you feel there is information missing or that it could be made clearer please get in touch. All feedback is welcome.

For all event accessibility enquiries please contact:

Leeds City Centre Box Office

Email: boxoffice@leeds.gov.uk

Tel: 0113 376 0318

Carriageworks Theatre, The Electric Press, Millennium Square, Leeds, LS2 3AD                       

All access-related enquiries will be responded to within 3 working days.

 

Carriageworks Theatre access information is available to download in pdf and word format at the bottom of this page.